BoomTalk™ VoIP & Unified Communications | Boom Communications
Say goodbye to outdated phone systems, expensive hardware, and spotty connections. BoomTalk™ is a powerful, cloud-based VoIP and Unified Communications platform designed to give your business reliable, feature-rich, and flexible communication tools—all managed and supported by the experts at Boom Communications.
Why BoomTalk™
Enterprise Features Without the Enterprise Price
BoomTalk™ delivers everything you need in one streamlined platform:
- Cloud-hosted or on-premise PBX options
- Voice, video, chat, SMS, and fax—all unified in a single system
- Auto-attendants, call queues, advanced routing, and more
- Encrypted calls and secure communication channels
- 100% managed by our team—no technical expertise required
Your Business, Fully Connected
Connect Anywhere, On Any Device
BoomTalk™ makes it easy for your team to stay productive—whether they’re in the office, remote, or on the move.
• Desktop & mobile softphone apps
Team messaging & collaboration tools
• Call forwarding, call flipping, and voicemail-to-email
• Status indicators and presence tracking
• Video conferencing & screen sharing
Wherever your people are, they’re just one call—or message—away.
Built to Scale as You Grow
Need just one extension? No problem. Need 500+ users across multiple locations?
BoomTalk™ was built for that, too.
• Scale users, features, and locations without complex hardware
• Add or remove services instantly
• No long-term contracts or surprise fees
From freelancers to enterprise operations—we’ve got you covered.
Unlimited calling to U.S., Canada & Mexico
Auto-attendant (IVR) & custom greetings
Ring groups, call queues, and call transfers
SMS & MMS messaging
Voicemail-to-email & call transcription
Call recording & compliance retention
Mobile & desktop softphone apps
International calling options
Call reporting, analytics & CRM integrations
Fully Managed, Expertly Supported
BoomTalk™ is more than a service—it’s a partnership. We handle every aspect of your deployment, from planning and setup to training and ongoing support. No hassle. No downtime. No finger-pointing.
Need Call Center Capabilities? We’ve Got That, Too.
BoomTalk™ is also a full-featured contact center platform, perfect for businesses that need advanced call routing, real-time analytics, and agent management tools. Our Call Center solution includes:
Call queues, ring strategies, and dynamic call routing
Agent logins, statuses, and real-time availability tracking
Supervisor dashboard with live wallboards and KPI monitoring
Call whisper, barge, and monitor for training & quality assurance
Real-time queue stats: active calls, wait times, agent load
Historical reporting: per-agent performance, queue efficiency, and SLA stats
Inbound & outbound campaign tools
Built-in screen pops & CRM integration support
Call recording with tagging, storage, and search
Empower your sales and support teams with visibility, speed, and control—all within the BoomTalk™ ecosystem.